Self Storage Units in Sugar Land, TX at 4815 LJ Pkwy

Excellent and friendly service

Very clean and easy process to rent online. Feel safe with all the cameras and the need of security codes to enter. Access times are perfect in my opinion

In store associates are always willing to help

This facility is in great condition. It is fairly new, very clean, and the office representatives are extra helpful!

Very professional staff. Easy to rent and access your storage space

Yelp Review Storage Locker Saga. First time renting with this company and will likely be the last time utilizing their services. I had some difficulties with moving my items into the unit. Because it was after hours I was left on hold for fifteen minutes with their offsite call center. Upon calling back I got a voicemail they were done for the evening. So I left two voicemail messages and asked for a follow-up call the next day. To my surprise, no one returned my call. It's 100% unacceptable after taking a consumer's money not to provide follow-up service. However, I still had to return to the storage facility and get the final items in the unit before work. After completing my move-in, the time was now 8 AM and the office was still not open. Below are the pros and cons of my experience thus far Pros - Virtual check-in. -$15 Amazon gift card 30 days after move-in (sure). Cons - Office does not open on time. - There is no after-hours contact number for emergencies. - Management doesn't follow up after moving in or if you leave a voicemail.

Olivia helped me today with some questions I had about my storage unit.. She is so helpful and easy to talk to and answered all my questions about keeping my storage unit going forward this upcoming year.. Olivia and the team at Store Space Sugarland are the best and the facility is clean and safe… I will always recommend this company to anyone needing storage.. 5 Star company !

The storage spaces a clean, the facility is very secure and safe, excellent customer service, and monitoring. I’m so happy I chose this storage facility.

Needed additional storage unit on Sunday; no onsite agent was available during regular hours; called local number and left two messages and called posted emergency number and received no calls back; it was not until we went online and ordered additional unit that we received a call from Florida call center; we were finally able to get the additional unit we needed in order to store the remaining items from the moving truck; very frustrating experience!

Perfect unit easily accessible convenience of elevators and several doors with thoughtful security measures, such as entering the code not only to enter facility but I’m order to access other floors via the elevator.

Leasing a storage unit was so easy. Everyone was very accommodating and polite. I have recommended this to my friends.

I was very impressed with Storespace on LJ Parkway. Since I needed a long term storage, I did my due diligence and compared local storage in the area. The reason I rented with your company was because of the fantastic customer service I received from Tammy, the store manager. We are a 30 year military family who live all over the world. Good customer service is lacking in the US. Tammy is a star. Thank you for helping with my storage options.

Tammy was Wonderful! So helpful and friendly!

I am very pleased with the storage. Tammy did an awesome job and provided excellent customer service.

I’ve used this storage before and was very happy with it. We went weekday afternoon with the code given us with two cars with stuff. Could not get in , no one in office , no one answered the phone number given. So everything in the truck consanguinity got soaked ! Went the next day , no one in the office again. Got hold of customer service and she gave me another code so we were able to go in. The mgr had said to come to the office , they had a lock for us. Thank goodness we had one in the truck that worked . Very frustrating and since we missed getting stuff in the first day , we have to leave a bunch at home in the way until we can get back there. Where are the personal in the office ?

Excellent storage facility. I am very pleased with my unit.

Tammy helped me get into my new storage space last week and it’s been a real pleasure working with her.. she made the process go so smoothly and the Store Space building is so nice and clean. Access is very easy and if you have any questions about anything at all Tammy will give you the answers with quick response.. I would use this facility again 100 percent!

Becci was absolutely wonderful and made it super simple to get a storage unit. The building is very clean and upkept very well. Ty Becci!!

We had a very pleasant experience renting at your place

Super friendly staff. Explained the entire process and billing. Great ladies and very cheerful.

It was such a pleasant experience for what had already been a very rough and emotional day. Our business is (hopefully only temporarily) closing and we had to store equipment and items from our business that we have accessed for more than 20 years. Sizing of storage units, access to the units and how to maximize the space, as well as costs, were all major concerns. We met an angel. Becci eased our concerns, helped us swap units and honored the advertised online prices. She was a gem. Tammy added pleasant and helpful conversation and they just truly made the entire process unbelievably pleasant. I am unable to say that I have ever experienced a pleasant move, whether it was relocating residences, moving college kids around, or helping others. This was the BEST!!! If you are looking for storage in Missouri or Sugar Land, don't even think twice...just call Store Space, and you know who to ask for! :-)

Becky did an excellent job of arranging the storage space we needed.

Becci was wonderful to talk to about renting a storage unit. She answered any questions I had. She was GREAT!

Becky made all the difference! Booked unit over the phone and actually thought I had reserved at a different storage place. Becky was able to get me back on track and was absolutely amazing. The unit I thought I booked online was not the unit I wanted. Becky handled my issue with professionalism and empathy. I am pleased with the facility, though wish there was a way have easier access without having to enter the code everytime you have to enter and for every elevator use Was extremely inefficient for the movers. Perhaps using a shorter code by not be so onerous. Like the lock system. Found the pricing reasonable.

Manager Tammy was very helpful when we needed overspill storage at short notoce and had good suggestions on consolidating and organizing our storage

Clean, clean, clean………..friendly service.

Outstanding customer service! Immaculately clean space!

First off, I want to say if I could put 10 Stars ********** or more I would this place has been a blessing Tammy is the sweetest very professional young lady she explained everything to me and was on point with the process there. She had a great personality the entire time I will always use them for storage and refer people to this facility. We need more people like her working out here in this world that's a big plus in my book how I'm treated ?

Just got my second unit. Clean/well attended/no signs of moisture.

Amazing service and the access to our units are very easy.

Nice clean facility I highly recommend it.

Tammy helped me at the Sugar Land, TX facility. She was very kind and accommodating. I had many questions, but she was very polite in providing answers. At the end of the conversation, I felt glad that I spoke with Tammy.

Renting a storage unit here was very easy. Everyone I talked with were very nice and helpful. The facility manager was thorough and accommodating. It truly was a no hassle event. It was nice to walk into a business and they are actually smiling. I highly recommend Store Space to anyone.

Great customer service, clean, and prices are comparable to others.

All of the staff who spoke with me were informative, courteous and very helpful. They actually seemed to like their jobs! Great job, Store Space! I will definitely refer my friends to you when they need to rent a storage unit.

What an great experience ! Signing up for a unit was informative and easy. The building is clean and very safe feeling. I would highly recommend the Sugar Land Store Space facility to anyone needing a storage unit.

Great customer service

Great clean space with excellent and friendly staff. I am so pleased!

We were moving from Arizona to Texas and needed temporary storage for our household items. At the time of my reservation, I selected the 2 biggest units that were available. After we loaded our items and got on the road, I feared that they wouldn't fit in the units I had. I called and talked to Becky, who SAVED THE DAY and was able to set us up with 2 larger units that were side-by-side. When we arrived and unloaded, we discovered our move would have totally failed without the changes Becky made for us. Everything fit in the new rooms and we could breath a sigh of relief. We're in debt to Becky, for helping to lessen the stress of our move. The facility was very nice, clean, air conditioned and very easy to work in. Thanks to a great team there, including Tammy. I highly recommend this facility.

Great service !!!

Chavon is the manager at my Sugar Land Store Space. She is wonderfully kind, helpful, knowledgeable, and because of her I would recommend Store Space my friends. Facility is clean, well-maintained with easy access to units.

The staff has been extremely helpful. The facility is clean and easily accessible. Everything is first rate.

Very clean, friendly staff

Excellent service and very friendly!

The experience with Store Space at Sugar Land was excellent, very good service attitude, great location, clean facility, spacious loading and unloading zones. Only think to improve is to have a few more dollies to avoid customers waiting and pursuing for them.

Very clean facility and friendly staff.

I love this place.

This was by far the best storage rental experience I have ever had. Jacob is very professional, patient, and helpful. I love doing business with people who love their job.

The staff was very personable and organized. I have enjoyed the time I’ve spent at the facility. Five star rating.

Jacob was a great help. There was some confusion regarding the space we rented. In the end he helped us find the right size unit we needed. He provided great customer service. Thanks a lot!

They were extremely helpful and very efficient. They offered special rate for a few months too. I have stored here before and the facility is very clean, well lit and safe.

Very nice staff! The grounds are well kept and clean.

New facility and location is perfect for my needs. Clean and well kept. Access to building at various points with elevators in close proximity make it easy to move in and out. Loading and unloading carts are also readily available. Definitely would recommend this facility.

Nice facility. Courteous service

Very friendly and accommodating let me know the ins and outs when I moved in and I haven’t had a problem with them since.

Great location, multiple levels of security when entering and using the elevator, climate controlled, and friendly staff.

Received excellent customer service from Rob and Jacob at the Sugar Land, TX facility. Thanks guys!

Jacob was very professional, friendly and helpful. I think I'm going to like doing business here.

Very clean, great staff and facilities available for renters.

It’s as simple as it is advertised! Located two units at the StorSpace Sugarland-Reserved and set up the account, and with promotion 3 months half price, easy in and out, cleaner than my first apartment, I strongly recommend! Happy in Houston!

Great customer service. Facilities super clean. Easy and secure access. Friendly front desk attendant

We have 5 rented spaces at your LJ Pkwy location. Jacob has been a great help with selecting the space and since we were in the process of moving, he was also very helpful with the paperwork needed. Excellent customer service!!!

I have not had any issues . This was my first time setting up moving , I will say the customer service was nice and store managers were as well .

Great facility, clean, secure, very accessible! Amazing staff, Jacob at the front desk was super helpful, professional and nice!! Very easy to set up a contract...this is an example of great businesses and customer service, highly recommended!!!

Had an awesome check-in experience yesterday. I was greeted In a professional and friendly manner. Staff was knowledgeable and the facility appears well maintained. I'm glad I chose to rent here!

From the time I signed up until now everything with Store Space has been remarkable! They are all so nice and accommodating. I went by on Dec. 16, 2020 to find out where the unit was etc. The gentleman greeted me at the door, opened the door for me and immediately took care of my needs. He was very professional and pleasant. He was everything you want/need when you are renting a storage space. I will highly recommend this place to everyone!

So far the service and the people have been helpful and friendly. The area is clean. Thank you.

So far , great . Very friendly & helpful staff . Appreciate the cleanliness of the facility. No issues . Highly recommend.

Rob is great, very helpful and friendly. Stress free rental process with clean and safe facility! Highly recommended.

Great people! Great service!

Everyone we spoke with in getting our unit set up was SO nice!!! Very patient, and answered all our questions. And the follow up calls were also so helpful. Amazed at how nice everyone was!!

Very helpful, easy to talk to and very good storage.

Store Space was willing to work with me to shift to a larger storage space. Taking the time to let me visually see the other options to decide what would work well for me. The location is very clean, well lit and in excellent shape. The office manager is very friendly and professional, ensuring that the renters are taken care of.

Very clean space and very friendly staff

Manager Rob is reliable person. He called me and helped with my questions 3 different time. Space is space but folks running the place makes a difference. I have 3 units and will recommend to others because of Rob.

Clean, professional, good prices.

Best prices in town. Clean facilities and Michael the associate was nice

excellent customer service, smooth process, very clean and modern facility.

I love this facility! Staff has always been friendly and helpful. The facility is clean and easy to access. There are always carts available for use and, most importantly, they have the best process of any other facility I've seen.

This is a terrific storage facility. Relatively new, it is bright, clean and easily accessible. Current pricing makes it a great value and the manager, Mike, is extremely helpful and friendly.

It’s amazingly clean and convenient. The climate control works awesomely And it’s very safe. Love it !!! ❤️

Great Storage Facility, very clean and excellent customer service agents onsite to provide you assistance .

Office crew was very helpful in all ways

It was a great experience! These guys are quick, friendly and helpful. I reserved my unit size and price online and in a matter of minutes someone called me and we did all my paperwork, issued my unit number and entry code all in a matter of minutes from the comfort of my home. I would definitely call these guys if you ever need a storage unit.

Mike is very professional, thoughtful and helpful. The unit is super clean. I highly recommend this place to anyone who needs extra space for storage.

The manager is a very professional young lady. Explained everything. Very clean facility. So far a awsome experience. Suzette, RDH

All of staff members are friendly and they took care of check-in process professionally. I was impressive

The manager is Mark. He is very helpful and is very professional. The location is super clean, and very safe. Tenants have access to flat dolly's at any time. Entry to the building is by access code only. The prices are reasonable and worth the cost.

Amazing customer service. Young lady that helped me out was soo sweet an helpful. SHE NEEDS A RAISE LOL but no she was awesome thank you so much.

Clean facility with a very helpful staff. Over the phone customer support from Luis in Florida was exceptional, really make my entire process super easy!

Very clean and accessible. Good rates too.

Please keep up the great work!!!

Great place to store your things. Great Personnel too.

Michael was very informative and helpful, you can tell his knowledge is above your average representative. Happy to be a client

Your management team is great. The general manager in charge is very professional and courteous. I noticed him even cleaning the parking lot and picking up all trash.

Excellent !! Five stars!!

Bealon was exceptional in the transaction. A very personable employee with customers.

Very happy with the storage facility. The setup process was easy, the building is very clean and the storage units are perfect for my needs. It is also very reasonable in cost with the added benefit of it being climate controlled.

Im a New customer and everything went exceptionally well. Had great customer service from front office. Storage unit and facility is very clean. Would recommend.

It is a nice and clean facility. Very reasonable rate. Very well maintained and excellent location. It is in the heart oh Riverstone community. I would gladly recommend it.

The storage is very nice and clean. It’s big enough to put my stuff inside.

The service and check in was great. Facilities kept in clean condition.

Great customer service. Location manager guided me very thoroughly. My first storage rental went pretty smooth. Thanks!

Best place ever, clean, easy access and very friendly staff. Love it!

Great facility and staff! Rates are reasonable. It is clean and new. Mike and Baleon are very helpful and nice.

Terrific service - clean!

The staff were very helpful, attentive, friendly and professional. I was able to get a storage unit in a timely manner. Thank you for everything! Good customer service goes a long way.

Mike was the best, very informative; he was sure to assure me that my property was important and that it would be as safe as possible. The facility is very well taken care of. I'm very pleased that I chose your facility. As busy as Mike was the day I went in to rent my space he continued to make me feel as if I was an important client.

Mike assisted me last Saturday at the Sugarland location in choosing the most appropriate unit to meet my storage needs . He was professional, kind and very helpful in explaining the whole renting process to me . Excellent service !

Excellant service

Young lady working there GREAT CUSTOMER SERVICE

Clean facility

I had a very awesome experience from start to finish with this storage company. I contacted the customer service and learned of their 2-month free special. I made a no obligation reservation. The representative was great. I received a follow up email to confirm the reservation. A or two prior to my move in, I received a call from a representative to check to make sure no changes were needed and offered an express check in. Again the customer service representative was awesome. On the day I checked into the storage, the experience continued with the representative named Baelon, she was exceptional. She provided a very positive experience from start to finish. She was pleasant and informative. She showed me the space and walked me through the code process and everything else I needed. The facility speaks for itself. It is clean and easily accesible. I recommend this storage space.

Very nice storage facility. Clean and well secured. Great staff too.

Great service and friendly staff. Just moved in so I’m not familiar with everything. The carts to load and unload seem to go missing at night though.

Very nice facility, spotless and very convenient. Staff was very friendly helpful and knowledgeable.

Kind friendly and professional. Would definitely use them again.

Clean facility. Reasonable prices. Friendly staff.

The service was awesome. Baelon explained everything, showed me around and answered all of my questions. I feel good and safe about leaving my possessions there. I give you 5 stars + Thank you!!!!

Seamless experience. Great space and location.

I have to say that this storage place goes the extra mile for their customers! Moved items in this weekend and they were so helpful and nice !

We had the best experience renting our units at your facility! Michael is great to work with very professional and thorough! It's very clean, cool and loved hearing music in the background when we were moving in after hours.

Very nice facility.

Excellent service. Rep was very helpful and supportive. I am very happy with the service.

Good follow up to reduce our time at the office. Good service at the office by the lady who showed up the facility and space..

Very professional service Exceptionally clean facility

Good Service. Nice facility

The front desk was great. The process was quick and accurate. Front desk personnel very personable. And Very professional. The prices are very reasonable compared to other places in the area. Highly recommend. The facility is also very clean and new.

Great service and wonderful clean facility

Great facility. Very supportive executive. All the best

well the location is great, the price is wonderful, the place is cool and clean, quiet neighborhood. I could not have a better place to put my little belonging. Thank you space self storage.

I highly recommend this facility. It’s nice and clean, and the staff is friendly and attentive. Another great attribute is that the price is lower than most other storage companies.

Great customer service, nice clean units, very affordable.

The storage is very good.

Very friendly and knowledgeable staff, reserved our unit online, when we showed up to rent the space everything was all set up. This facility is very nice, clean and well maintained. I would recommend anyone needing a storage unit to check Store Space.

Clean secure well run facility with easy access. Manager and assistant very helpful and friendly.

The facility is relatively new and very well kept. The staff is very friendly and helpful. I am very happy to have found such a great place to store my extra stuff!!!

Clean facility, helpful and friendly staff.

Great looking facility and the Manager was super helpful. One of the best storage facilities in Sugar Land.