Storage360™ – All inclusive, Tech Driven Platform for a Competitive Edge
Storage360 is an easy-to-use, technology-driven storage management platform designed to drive results for self storage operators of all sizes. We utilize this platform of cutting-edge tools and applications to provide the best third party management solutions in the industry.
Call us to learn more about Storage360: (888) 500-8905
A Platform Built for Success and a True Competitive Edge
Website
State-of-the-Art Web Platform for Self Storage
The Storage360 web platform is designed to give customers a first-class web experience to drive qualified organic leads and optimize conversion rates. Customers can view pricing and promotions in real time and choose to reserve or rent their storage unit online. Web pages powered by Storage360 incorporate cutting-edge SEO best practices, fast load speed, and meet AAA WCAG accessibility guidelines.
MyStorage Portal
Easy Online Payments & Account Management
Storage360 powers one of the friendliest online customer account portals in the storage industry. Customers can make payments, manage automatic billing preferences, view billing history, and more, 24 hours a day. Storage360 is 100% PCI/DSS compliant and protects customers’ personal and billing information.
Call Center
In-House Sales and Contact Center
Storage360 offers seamless integration with Call Center support. With access to real-time data, call center representatives can stay focused on one goal: renting more storage units. Storage specialists can replicate most store manager responsibilities, with the added benefit of extended availability seven days a week. By using advanced IVRS, call routing and other proprietary technologies, a Storage360-backed call center can close more leads and decrease overhead at the property level.
Consolidated Communications
Cradle to Grave Phone Solution
Storage360 consolidates operational and marketing communications into one platform. Real-time data can be shared across multiple users, ensuring synergy between call center, store managers and operators. This greatly reduces costs and eliminates the need for 3rd party vendors. Our cradle to grave solution includes store phones, call tracking numbers, call center operations, and text messaging.
Accountability Assistant
AI Powered Accountability and Verification
Storage360 supports a store’s greatest asset—the store managers. To ensure their success, Storage360 incorporates an AI-powered accountability assistant to reduce overhead. This allows users to automatically track things such as collection calls, time to first contact of a lead, and lead follow-ups. It also helps to A/B test call cadences to optimize communication workflows.
Automated Communications and Engagement
Virtual Assistant for Every Property
Storage360 is the solution that can automatically engage customers at every part of their lifecycle. This includes reservation reminders, rent online offers, online review requests, upcoming and past due notices, surveys, and more. These engagements happen via e-mail, text messages and automated calls.
Revenue Management
Intelligent and Predicative Revenue Management
Storage360’s revenue management component provides a unique competitive advantage. It’s designed to maximize revenue, not optimize occupancy by constantly dropping rental rates, like some other systems on the market or utilized by large operators. Rather than having a black box solution, Storage360’s revenue management program is tailored to achieve targeted returns, drive cash flow, and help owners achieve their financial goals.
Intelligence Dashboard
High-Powered Data on Demand
To be a successful storage operator you need data, and lots of it. Storage360 encompasses a sophisticated data warehouse and business intelligence dashboards to meet the demands of a storage operator. Through visually stunning graphs, easy-to-read reports, and automated daily e-mails, Storage360 optimizes marketing and operational efforts in real-time. The days of having to take data from multiple sources or reports and creating your own spreadsheets are over.
Kiosk and Point-of-Sale Tablets
Freedom to do Business Anywhere
Integrated kiosks and point-of-sale tablets powered by Storage360 break the chains between the store manager and the rental office. Self-service kiosks bridge the gap between unmanned or lightly staffed facilities, allowing customers to view availability, rent or make payments without a store manager. Point-of-sale tablets allow store managers the flexibility to complete tasks from anywhere on the property.
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