Self Storage Units in Norfolk, VA at 7533 Sewells Point Rd

Very nice clean place and I love the lady's in the office very kind and Tameka is very helpful

would have given a 4or5 but the time to enter and exit should be 24hours as all other rental companies i work 6am until 19:00 seven days a week so that do not allow me enought time to use the space as needed

The facility is clean and secure but there isn't enough room for more than one person to unload their stuff through the front door. We wound up having to take turns using the door, the carts, and the elevator, making our visit much longer and less convenient. The code to use the elevator is laughably long and tedious. I reserved and paid for a 10x13 and was given a smaller space, though all my stuff fit, so I let it go.

My experience started Ok until 9/22/23. I purchased my unit online on 9/15/23, I was scheduled to come get my passcode on 9/16. I called the store to inform the young lady I had not been able to sign my agreement, she assured me it was fine as she has already generated my code. I called back to inform I was not going to be able to come on 16th, she said it was fine and to come when I can. I show up 9/22 at 3pm to a locked location. There was no associate on sight. Door was locked and lights were turned off. I still hadn’t received my access code by this point so I was freaking out because I had a truck full of things. I had to call corporate/customer service to confirm someone was supposed to be on site as there was no schedule of the location being closed at that time.

If I could give negative stars I would. I’ve had a unit for 3 days now but unfortunately no one has been at the building or answering the phone to help me access my already locked unit. There’s a different number left on the door but he apparently doesn’t work there and left his number for an employee only. I will be in touch I’ll be expecting a full refund soon.

Tamika did a great job getting us settled into our unit she was very nice! Absolute amazing prices and good place to go to for storing things!

I like that i have 24 hour access for my business

The lady was kinda rude.it was raining really hard and she kept telling us not to make a mess.we really could not avoid the rain or dripping water.I also noticed a lot of cockroaches.

The front desk attendant was very nice, she explained about the storage units, the history of the facility. I can't remember her name but she was there on Saturday 9/2/2023.

Outstanding customer service. Always clean, very nice place to rent...

Pure professionalism and Nice facilities !

Tamika was very help to me . She explained the different sizes of storage you have. I was able to pick a storage bin that I needed. Thank you so much.

I love this Storage company no matter what state I’m in you can be sure it’s gonna be clean and the customer service is amazing

Very clean, great service, good rates. I give this a 10

It's a nice storage and I like it.

Very accessible and convenient location just a few blocks from where I reside. The monthly fees are very affordable to store my belongings. Overall I would recommend Store Space to anyone looking for affordable and safe storage.

Everybody there has been very helpful listening and encouraging and the store space is very beautiful clean even though it is new it's everything you would expect

Rented a storage unit and paid rent. Received email receipt the next day. On day 3 I received a call to tell me that my rent was late and they ask me if I needed more time to pay. I also set up account to be auto pay from my checking every month. It is a nice facility, but if this will continue to be an issue I will find another facility.

Great location and Good customer service, very clean and well secured. Manager Tamika is very friendly.

Tamika was awesome and has great customer service, she was attentive and made sure we got exactly what we wanted and showed us multiple storage options and explained it all in fine detail. I couldn’t be happier, she’s a keeper

Rent goes up every month, items got wet, no security gate

They suck

Under construction currently so it is not secure there is no gate for me to use the pass code that I received when I booked online. The Amazon gift card that is promised is only after 30 days rental. I think you should notify customers when booking about construction and should be discounted rate until construction is complete because you are not offering the security you advertise. If I had more time I would have went else where

Tamika was awesome! Courteous, professional and friendly. She helped us pick the right size unit and we moved our stuff in. Easy and quick!

They suck..i wouldnt go there..

Ms. TamIka were very helpful, And professional.Thanks. Earl . JONES

Your attendant was very helpful,she outlined all the benefits of doing business with your establishment so after visiting three other business I was sold on using your outfit which really suited my needs.

Everything was done to my satisfactory, I was very pleased with the service. Thank you!!!

Omg! Tamika the sweet lady in the office that is the heart of the place! She is amazingly awesome. I felt like she owned the place i even asked her if she does. She is the reason why that place is awesome.! Love her

She very kind and helpful.

Tomeka made it so easy to rent a unit!! She handled everything!! Thank you so much Tomeka for relieving some of the stress for me!! Affordable storage unit's!!

Thank you for the kind service Tamika, I appreciate you...and I will be back for future rentals!

Very professional.i would recommend to everyone

Very Very Very, Outstanding !!!...100 Percent

The manager Tomeika was so very helpful, pleasant, and knowledgeable. She really helped make my uncomfortable transition feel a lot better. For that I am grateful. Thank you.

Tomeka customer service was outstanding. She work with me to resolve a tenant storage problem I had. 5 stars is not enough....20 STARS!!!

I was treated with professionalism and kindness and a smile every time I came in I was greeted by name and helped thoroughly I am so pleased with my experience

Your staff is so helpful and I always receive great customer service keep up tje good work.

Tamika was very patient on the phone and helped me get all the information I needed. Courtney was very helpful and efficient at checkout. Great experience.

I have an upcoming uhaul rental and needed some help. The manager Tamika was very helpful. She had to call me back twice today because I needed help that she had to reach out to her regional manager for answers to. She was so helpful and very friendly.

I have been with storespace for a couple years and I really appreciate their individual touch on my account . Very proud to be among their customers . Thank you Tamika

So far so good. I am not concerned about the gate not locking because I got the insurance. For a cheap storage unit this is a safe and comfortable place in my opinion.

Customer service was great. The initial container given to me was not the dimensions I paid for. Tamika showed me the others available and transferred my container to the new one. She was great. Happy customer here.

The woman at the front desk was really nice and very helpful. She gave me everything I needed, including a lock with keys and supplies for moving. I was nervous about the size, but the storage is spacious. The only thing was the condition, you can tell it’s very old, there were things falling from the ceiling, but it wasn’t in too bad of a condition that would seem unfit to keep my things in. I would still recommend given the competitive price.

Great customer service very friendly

Just as the other reviewers stated, Kim is amazing! The unit she selected for me is convenient & very easily accessible. She was very kind & informative. Reserving online during an out of state move was made so much because of her! Thank You!

Kim is awesome! But unut size is not accurate at all...

I rented a 15ft U-Haul for the first time and I’m so glad it sent me to this pick up location. Kim is AMAZING. It makes me sad to move so far because I wish I could pick up another truck from this location in a year or whenever I decide to move again, haha! I HIGHLY recommend this little storage location if you need a U-Haul OR actual storage. 5 stars! Thank you again Kim, I’ll never forget the service!

Great staff. There was a misunderstanding with the unit I got online and as soon as I asked for help I had a call back trying to make it up for me, super friendly and customer service orientated with a huge smile all the time, which I really appreciate.

Kim was very helpful and so nice. She gave us a great tour and helped us decide on the perfect size unit. She answered all of our questions and made sure we were completely satisfied with what we were purchasing before finishing up! Great customer service skills and she deserves more than 5 stars... she deserves a raise!

Awesome service very versatile. Explains well very comfortable setting. Across from flea market. And free months rent. U pick 1st or second month lady was KIM she is the best one I've talked to there . Give her a raise. Ps there's a golf. Art they'll ride ya on so u can save energy for moving . 5*

Ms. Kim is awesome, She’s the best customer service and I’d definitely recommend this storage whether it’s long term or short term.

Kim has always been helpful and accomodating Love store space tenant say 2010. Appreciate the great customer service

Kim is the manager that is always professional and courteous and very knowledgeable in her job. She is friendly and helpful when helping me make a payment and is quick to explain company policy and changes that may have occurred durning the month. I believe her to be a great asset to this storage company.

I love the treatment i get there..kim is a very nice person..she is great about things n i love her personality..you GO kim ? love you girl...she is the greatest

Kim and Nicole have provided me with great customer service over the last year. I consider them my friends and I come to visit them weekly.I will comback even after I leave. I consider store space a part of my family

I had a pleasant experience . The young lady that supportive me with a unit was very patient she answer my questions and so forth. The only problem is they can enhance there storage units a little better on the inside. The top of the unit needs a little more work. But the customer services are great. Toni

Amazing service. The rep was extremely helpful and a pleasure to work with

Awesome customer service! More than helpful, best place to rent.

The on site staff showed me plenty of love and respect moving from Savannah GA. Kim Kim Kim. A true jewel to the company.

Outstanding customer service and experience.

Our first time dealing with your company for your daughter and college, right now is doing well. Thank you